Fire Fast

By Gail Doby, ASID CVO & Co-Founder, Gail Doby Coaching & Consulting & Design Success University When faced with a problem employee or a problem client, don’t hesitate to cut them loose. It may be unpleasant to give someone the boot, but it’s nothing compared to the pain you’ll get if you wait until things…

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Should You Open an Office? Add a Team?

By Gail Doby, ASID CVO & Co-Founder, Gail Doby Coaching & Consulting & Design Success University Congratulations! Your business is thriving. You’ve got several projects in the pipeline and a list of likely prospects. Maybe you’re thinking now is the time to move out of that spare bedroom and into a real office space. Or…

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Brush Up on Business Etiquette

Are you the reason you’re attracting penny pinching clients

By Gail Doby, ASID CVO & Co-Founder, Gail Doby Coaching & Consulting & Design Success University My more experienced clients sometimes confide in me how shocked they are by their junior designers’ lack of proper business etiquette. You could chalk it up to differences in age or generational values. It has occurred to me, though,…

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Watch for Signs an Employee Is Struggling

At times even a high performing employee can hit a wall.  It may not be evident at first, even to the employee. In time, however, they will exhibit changes in their behavior and attitude quite different from their usual self.  That’s a signal to managers or supervisors that something is wrong and they need to…

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Know Your Obligations Before Hiring an Employee

By Gail Doby, ASID CVO & Co-Founder, Gail Doby Coaching & Consulting & Design Success University Business is good and you are thinking of bringing on some help to keep up with demand.  That’s a healthy step for any business.  Before you begin your search for that perfect employee, take some time to familiarize yourself…

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Three Keys to Effective Communication

By Drue Lawlor, FASID Director of Coaching, Gail Doby Coaching & Consulting & Design Success University Have you ever had problems during a design job or within your design firm? It would probably be more effective to say, “who hasn’t”, but did you ever think about the crux of the matter?  Let’s say you arrive…

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